POSITION: Housing Advocate (Bilingual Spanish), Rapid Re-Housing Program
REPORTS TO: Director of Housing Stabilization
LOCATION:Providence, RI and Woonsocket, RI
SCHEDULE: Full-time (37.5 hours/week)
COMPENSATION: Nonexempt position; hourly range is $23 to $25 per hour based on experience. Eligible for benefits that include health/dental insurance, life and long-term disability insurance, 15 paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match.
ABOUT US: Sojourner House is a comprehensive victim services agency that provides crisis intervention services, shelter, transitional housing, permanent housing, clinical counseling, immigration advocacy, community-based programs, education prevention programming, a growing housing development program, and other supportive services to individuals and families impacted by abuse. Our mission is to promote healthy relationships by providing culturally sensitive support, advocacy, housing, and education for victims and survivors of domestic violence, sexual assault, and human trafficking; and to effect systems change. Our organizational values are rooted in commitment, innovation, trust, and empowerment. The agency has grown from a small, grassroots organization into a robust statewide agency with over 60 full time employees across multiple locations and an annual budget that is approaching $9 million. To learn more about our work, please visit www.sojournerri.org. We are also active on social media at @sojournerri.
POSITION SUMMARY: Responsible for helping to execute the different components of Sojourner House’s housing program, and provide support to Sojourner House’s larger residential team as well. The Bilingual Housing Advocate (“the Advocate) will primarily provide direct services and programming to clients who are seeking housing or a client of Sojourner House’s rapid re-housing housing program, but the Advocate may provide support as well to the transitional housing, rental assistance, and permanent supportive housing programs. The Advocate will also provide back-up advocacy support to shelter clients. The Advocate will work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives. The Advocate will be based at one of our Providence, RI offices but will regularly split their time between Providence and Woonsocket. The Advocate should be prepared to travel statewide on an as needed basis.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Provide individual case management services to clients in Sojourner House’s rapid re-housing housing program. This includes weekly 1:1 client meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- As needed, provide individual case management services to clients who are trying to access housing through Sojourner House or who have recently left Sojourner House’s housing program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- Assist with housing clinics that are held regularly in Providence, Woonsocket, Central Falls, and West Warwick.
- Develop and implement programming to benefit clients in the housing program, which can include units statewide. At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit housing clients and other community members. The advocate will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.
- Working with the Youth Advocate and/or the Child and Adolescent Clinician to coordinate children’s services and make referrals as necessary for permanent supportive housing families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, playgroups, field trips, after school, recreational and enrichment activities, child care and mental health programs.
- Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.
- Provide advocacy and coverage as needed at Sojourner House’s Drop-In Advocacy Center in Providence.
- Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).
- Monitor and implement housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.
- Complete data entry and submit necessary reports as required for grant compliance.
- Help in the collection of rent from clients in the rapid re-hosuing and permanent supportive housing program.
- Address the maintenance needs of housing units as needed. This may include communication with landlords and property management companies to provide repairs.
- Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.
- Prepare and deliver community presentations in Rhode Island on issues related to domestic violence and housing when requested.
- Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
- Work as necessary with other residential advocates to help supervise volunteers.
- Perform other duties as requested by the Senior Director of Housing and/or the Sojourner House management team.
EDUCATION: An Associate or Bachelor Degree in social work, psychology or related field, or equivalent experience, preferred but not required
EXPERIENCE AND SPECIAL SKILLS:
- A minimum of two to three years experience in human or social services
- Familiarity with domestic violence and/or gender issues
- Must be organized and demonstrate superior leadership skills
- Proficiency in Spanish, written and oral, is required
- Computer literacy (Word, Excel, Google Workspace, and general Internet skills)
- Familiarity working with individuals from different cultures and backgrounds
- Experience developing and delivering community presentations
- A demonstrated familiarity with LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populations
- A valid driver’s license and access to a vehicle in order to facilitate travel between the agency’s multiple locations and to client visits statewide
- Comfort working individually and in teams
- Innovative thinking to approaching issues of poverty and service delivery
- Familiarity with social service services in Rhode Island
- Applicant must pass a background check
- Ability to work a flexible schedule, including one late day per week and occasional weekend day
TO APPLY: Please send a resume and cover letter to resumes@sojournerri.org with the subject line “Housing Advocate, RRH” . Applications will be reviewed on a rolling basis; early applications are encouraged. To apply via mail, please send all of the requested materials to Sojourner House, Attn: HR/Housing Advocate RRH, PO Box 28302, Providence, RI 02908.
Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
