Universiteit Maastricht zoekt een Library Services Employee with a focus on 'Informative Activities and Events' in Maastricht, Limburg, Netherlands | LinkedIn (2024)

Are you looking for a varied job in the ever-changing library world? Do you enjoy traditional library work and advising on new techniques and developments? Are you also digitally skilled and service-oriented? And finally, do you have a "talent" and affinity for coordinating activities and events aimed at our information services? Then we would love to meet you!

Job DescriptionAs a library services employee, you have a representative role in an environment where content-related services, digital support, safety, and hospitality are central. You are part of the Information Team, with core tasks including first-line information provision to our visitors and support in the use of our (digital) learning spaces. Our target audience consists of students, researchers, and staff of Maastricht University (UM) and other partners. Mastering the library (loan) administration system and the associated administrative processes is essential for this role. You work both in the public space and in the back office, taking the lead in organizing various activities and events from your additional focus area. Your core tasks include:

• Providing information services in our information lounge/desks and (digital) learning spaces at different locations. As the first point of contact, you guide our visitors through the university library and contribute to an adequate and effective handling of questions about scientific information and other university library (UB) services. This occurs physically in the public space, by phone, email, and eventually via chat. Additionally, you assist and advise our visitors in independently using scientific information sources and search engines.
• Independently and collaboratively presenting collections, activities, and events attractively, focusing on content themes and tours at our locations. A good overview of our collection, services, and facilities is required.
• Providing facilities and technical support in managing and using our digital information skills labs. You also support facilities for the university library as a "living lab" and the use of UB equipment such as the self-service unit.
• You visibly and actively propagate our vision on hospitality and safety within UB locations, ensuring compliance with our house rules.
• You also strive to optimize the use of facilities, services (physical and online), and user experiences.

Each team member has one or more specific focus areas for which he/she is the lead responsible. The

colleague we are hiring will lead the organization of various activities and events focused on content

themes linked to our collection, open days, INKOM, introductions, tours, and campaigns. You will carry

out these tasks with your colleagues, but you will be in the lead. You maintain a helicopter view and are

responsible for planning and organizing these activities and events.

Job RequirementsWe are looking for you if you feel at home in an academic library with a predominantly young and

international audience and can thrive by utilizing your planning, organizational, and information service

skills. Additionally, you are eager to learn and have an entrepreneurial attitude, as you play a crucial role

in continuously "upgrading" our services to align with new techniques and developments in our

Environment. Furthermore, You Possess

• MBO/HBO working and thinking level in a relevant field such as services, information provision, and hospitality.
• A representative appearance and work attitude, with experience in organizing activities and events.
• Good digital skills.
• Excellent communication skills, with good oral and written command of Dutch and English (level: Cambridge English: C1/Dutch: C1). If you do not yet fully meet this level, UM offers and pays for training.
• Flexibility to work during the opening hours of UB locations, including evenings and weekends.
• An ERO (emergency response) diploma or willingness to get certified.

What We OfferAs Library Services Employee with a focus on 'Informative Activities and Events' at Universiteits Bibliotheek, you will be employed by the most international university in the Netherlands, located in the beautiful city of Maastricht. In addition, we offer you:

• Good employment conditions. The position is graded in scale 6 according to UFO profile Medewerker Bibliotheek Services, with corresponding salary based on experience ranging from €2618,00 and €3298,00 gross per month (based on a full-time employment of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
• An employment contract for a period of 12 months with a scope of 0,8 - 1,0 FTE. Upon proven suitability, the employment contract will be converted to an indefinite contract.
• At Maastricht University, the well-being of our employees is of utmost importance, we offer flexible working hours and the possibility to work partly from home if the nature of your position allows it. You will receive a monthly commuting and internet allowance for this. If you work full-time, you will be entitled to 29 vacation days and 4 additional public holidays per year, namely carnival Monday, carnival Tuesday, Good Friday, and Liberation Day. If you choose to accumulate compensation hours, an additional 12 days will be added. Furthermore, you can personalize your employment conditions through a collective labor agreement (CAO) choice model.
• As Maastricht University, we offer various other excellent secondary employment conditions. These include a good pension scheme with the ABP and the opportunity for UM employees to participate in company fitness and make use of the extensive sports facilities that we also offer to our students.
• Last but certainly not least, we provide the space and facilities for your personal and professional development. We facilitate this by offering a wide range of training programs and supporting various well-established initiatives such as 'acknowledge and appreciate'.

The terms of employment at Maastricht University are largely set out in the collective labor agreement of Dutch Universities. In addition, local provisions specific to UM apply. For more information, click here.

Maastricht UniversityWhy work at Maastricht University?

At Maastricht University (UM), everything revolves around the future. The future of our students, as we work to equip them with a solid, broad-based foundation for the rest of their lives. And the future of society, as we seek solutions through our research to issues from all around the world. Our six faculties combined provide a comprehensive package of study programmes and research.

In our teaching, we use the Problem-Based Learning (PBL) method. Students work in small groups, looking for solutions to problems themselves. By discussing issues and working together to draw conclusions, formulate answers and present them to their peers, students develop essential skills for their future careers.

With over 22,300 students and more than 5,000 employees from all over the world, UM is home to a vibrant and inspiring international community.

Are you drawn to an international setting focused on education, science and scholarship? Are you keen to contribute however your skills and qualities allow? Our door is open to you! As a young European university, we value your talent and look forward to creating the future together.

Click here for more information about UM.

University Library "Supporting your academic goals" is what the University Library stands for.  

We maintain close ties with the academic world and play a crucial role within this community, essential for students, educators, and researchers in the digital transition. We contribute to the UM’s Open Science policy, an initiative to enhance the impact of academic research—by helping to make science and scholarship accessible and transparent.  

The University Library is also continuously evolving, offering our professionals many opportunities to showcase their entrepreneurship and grow alongside. We accomplish this with a highly motivated and collegial team that values everyone's well-being. Will you be part of this team? 

To find out more about the services and information we provide, watch the video or visit our website. 

Curious?Are you interested in this great position but still have questions? Feel free to contact us for more

Information

• Wilko Gietel (before July 4) via wilko.gietel@maastrichtuniversity.nl / +31634577780
• Carin Klompen (from July 4) via carin.klompen@maastrichtuniversity.nl / +31621557828

Applying?Or are you already convinced and ready to become our new Library Services Employee with a focus on 'Informative Activities and Events'? Apply now, no later than Juky 7, 2024, for this position.

The first interviews will preferably take place in week 28. The second interviews will preferably be held

in week 28/29.

A trial day may be part of the application procedure.

The vacancy is open for internal and external candidates. In case of equal qualifications, internal candidates will be prioritized.

Maastricht University is committed to promoting and nurturing a diverse and inclusive community. We believe that diversity in our staff and student population contributes to the quality of research and education at UM, and strive to enable this through inclusive policies and innovative projects led by teams of staff and students. We encourage you to apply for this position.